Concerns and Complaints
Most podiatric care and treatment goes well, but things occasionally go wrong, and you may want to complain. If you're not happy with the care or treatment you've received you have the right to complain, have your complaint investigated, and be given a full and prompt reply.
Concerns and complaints regarding practice of members should be made in writing to the registrar and will be dealt with in accordance to the Podiatrists Act.
Guides to help you and explain the complaints process can be downloaded at the following links.
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When appropriate the Complaints Committee will attempt to resolve a complaint informally.
Please also contact the registrar if you have any concerns which you would prefer to address informally.
(Modified August 2020)
